Moving from ecommerce to retail is a big step for any business to take. The payoff could be huge—big wholesale orders, new customers, and getting your products into destinations they’ve never been before.
Getting your product into stores sounds exciting, because it is. But it’s also a move that requires strategy to pull off just right.
Michael De Los Santos, better known as Mike D, since that’s the name you’ll see on his line of barbeque sauces and rubs, walks you through the process of getting your product on shelves.
6 steps to get your product in stores
- Understand when you’re ready for retail stores
- Know what makes your product unique
- Perfect your pitch
- Join online wholesale marketplaces
- Consider trade shows (are they worth it?)
- Don’t rely on retail stores alone
1. Understand when you’re ready for retail stores
Mike knows a thing or two about how to get your product into stores, and he’s here to share his best advice for other entrepreneurs.
Mike D’s BBQ can be found all over the eastern United States. Mike started online, grew his own store in Durham, North Carolina, and now his sauce can be bought at dozens of retailers—one as far away as northern Wisconsin.
As a small business owner, getting your product into stores isn’t something to rush into. In fact, Mike waited until he knew his business could support retailers. But how do you make that call?
The most important thing to consider is whether you have enough product to support both your own ecommerce sales as well as wholesale to retailers. You don’t want to find yourself in a position where you can’t ship your own sales because of fulfilling wholesale requests, or not being able to supply retailers because you’ve sold too much online.
“You need to make sure that going into stores works for you at that moment,” says Mike, adding that scaling too quickly can just lead to “disaster.”
Take a hard look at your manufacturing process and assess if it makes financial and logistical sense. Can you scale up to meet anticipated wholesale demand? Are there supply chain issues that would make production difficult? Are you already having difficulty filling online sales?
Mike knew he was ready because his production was in a stable state and he knew he could handle filling orders online, in his own store, and at events, and still have room to produce for wholesale.
Pricing is also important. If your profit margin is already slim, setting an even lower wholesale price might not be sustainable unless you can lower costs or increase prices overall.
Sit down and do the math before making the leap into retail.
2. Know what makes your product unique
Before you pitch your products anywhere, you need a strong message about what makes them different from anything else a potential store is selling.
For Mike, his selling point was his sauce. In North Carolina, BBQ sauce is typically either tomato- or vinegar-based. For his line, he combined those two bases to make a whole new product. He also took inspiration from both his African American and Latino heritage for the flavors and spice. Altogether, that makes for products that stand out in a crowded market.
“I had to have a unique selling point that was different from other products in my niche,” Mike says. “If you have a product that you’re selling, you’ve got to differentiate yourself from everyone else in the market.”
That uniqueness is exactly what you’re selling, he says. Potential distributors want whatever you’re offering to be something new—something they don’t already have on offer. It will also make your pitch more memorable.
- How your product compares to your top competitors
- If you use specialized materials or ingredients
- If you fulfill speciality niches, like vegan, organic, or free of allergens
- If you can offer a lower price point than your competitors
- If your products appeal to a specific demographic
You should be well-versed in what makes your products different and able to recite and sell those differences at a moment’s notice.
If you have a product that you’re selling, you’ve got to differentiate yourself from everyone else in the market.
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3. Perfect your pitch
Mike’s first pitch to get his products into stores actually didn’t go so well. But he learned from his mistakes, and so can you. On the first attempt, Mike walked into a local store and asked who was in charge of acquiring new products. When that person wasn’t available, he simply left some information and product on a table. Unsurprisingly, he didn’t hear back.
“We never got the face-to-face conversation we needed to get that going, but I learned from that,” Mike said. Having an in-person conversation is key to getting into stores, especially local distributors. You should come prepared with a sell sheet or other materials that explain your product, what makes it unique, and your price points. And, of course, some samples to leave for the manager.
The next time, Mike was able to give a pitch in person and leave samples and information. He then stopped by again the next day to check in. That store owner ended up ordering two cases of each of his products.
“That personal approach worked, but that first stop was a disaster,” Mike says.
Do some research beforehand to figure out exactly who at the store you’ll be pitching to, when they’ll be available for a pitch, and if there are particular times of the month or year when they consider adding new products.
In that pitch, you should also talk about your current sales and if you have other hype surrounding your products, like a strong social media following. Add in what sort of people buy your products—it might be a demographic the store is trying to attract.
Lastly, you need to show the store that you’ll be able to deliver wholesale orders in full and on time. “To prepare for those meetings, it’s really about making sure you have those things checked off,” Mike says.
After a pitch, Mike says you should stay in contact. He checks in the next day, then waits a week, then waits a week again. “After that third follow up, if they say they’re still not interested, I tell them thanks for considering the product,” he says.
4. Join online wholesale marketplaces
As an entrepreneur, going in person to make a personal connection is always your best bet for smaller stores and chains, but as you grow, there are other ways to reach potential retailers.
There are a number of online wholesale marketplaces where you can list your products for potential distributors to find.
More than 100,000 brands sell their products on Faire, and custom listings include descriptions, images, pricing information, and details about their business. Retailers on Faire are able to search for these products, learn more about brands and their merchandise before buying, and contact business owners directly. The best part is that Faire is fully integrated with your shop’s back end through the Faire: Sell Wholesale app, so you can manage it all seamlessly.
Faire also offers retailers the benefits of risk-free shopping, such as 60-day payment terms for eligible retailers, free returns on first orders, and easy online ordering from any location. This is why hundreds of thousands of retailers shop on Faire and more are joining every day.
“Don’t be afraid to do that, even if you’re new to making personal pitches,” Mike says. “People are looking for products to sell, especially with supply chain issues.”
You may also need to go online if you’re hoping to get into the biggest retailers. Walmart, for example, requires you to apply using its online supplier system.
People are looking for products to sell, especially with supply chain issues.
5. Consider trade shows
Trade shows are a traditional avenue for entrepreneurs to get face time with distributors. They can potentially connect you to dozens of stores, but they can also be a gamble.
Mike recommends attending a trade show before considering buying a booth at one. That can give you an idea of what products are featured, who your competition will be, and how many buyers actually attend. Talk to vendors and see if they’re actually making meaningful connections.
You also need to keep costs in mind. Trade show booths can run thousands of dollars a day, so you should be certain that your investment has a high chance of paying off. For that reason, you should only consider trade shows when you’re committed to selling in stores as part of your business strategy.
An alternative to trade shows is to set up your own pop-up shop and invite local retailers.
6. Don’t rely on retail stores alone
Getting your products into stores could be a huge boost for small businesses, but it can’t do the heavy lifting for you.
Once you’re in stores, it’s your job to make sure your customers know where they can find your products and maintain relationships with store management. You also need to keep your online business and marketing game strong to keep up demand.
If you put in the work, getting your products on store shelves can be the big break that takes your business to the next level.
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How to get your product into stores FAQ
How can I get my product into a store?
If you want to approach retail stores in your local area, an in-person pitch can work. But if you’re looking at a larger regional or national chain, there are employees dedicated to finding new products. Check the chain’s website or call its corporate phone number to inquire about who its buyers are and how they accept pitches.
How do I get shops to sell my product?
Big retailers have a more formal process for pitching products. Check the retailer’s website or call its corporate phone number to inquire about who their buyers are and how they accept pitches.
How do I pitch my product to a store?
For local stores, you can pitch in person, but make sure to do some research ahead of time to figure out who to talk to and when they’re available. For larger chains, check the retailer’s website or call its corporate phone number to inquire about the buying process.
Where do store owners get their products?
Retail store owners typically source their products from manufacturers, wholesalers, or distributors who specialize in various goods. They may also use online marketplaces or attend trade shows to find unique and trending items for their stores.