Support Function

Business support functions are key enablers to an organization’s success, but they are an overhead and their activities need to be aligned to support the efficient and effective delivery of organizational goals.

We are able to assist clients in reviewing the provision of support services.  Specifically, we can provide support with:

• identifying and utilizing best practice activities;
• the creation of business cases and recommendations on whether to outsource all or some of the services;
• the review of policies and processes that drive working practices and resource expenditure;
• the organizational structure and management of support service functions;
• the design and implementation of new ways of working that are aligned to the organization’s strategic objectives; and
  
• cultural change that puts internal and external customers at the heart of support services’ provision.